Frequently Asked Questions

Anyone who is considering treatment for substance abuse or addiction will have many questions. We have provided responses to the most common questions below. If you have any questions that you do not see answered here, please call us at 866-239-1700, or contact us here.

Our admissions coordinators are available to assist you 24 hours a day.

HOW DO I GET ADMITTED TO SOL RECOVERY CENTER?

Admission to SOL Recovery Center’s treatment programs is easy to arrange. Just call our admission team at 866-239-1700. Our intake coordinators can assist you with any questions you may have, including insurance verification and payment questions.

A required pre-admission screening takes place over the phone. The screening usually takes 10-20 minutes. Pre-admission screening helps to identify any issues that could delay your admission or your treatment. (For example, medical records may need to be submitted prior to admission.)

In the absence of any special circumstances, SOL Recovery can usually arrange same-day admission in one of our programs.

DOES SOL RECOVERY CENTER ACCEPT INSURANCE?

SOL Recovery Center works with most major insurance companies. When you call us at 866-239-1700, we will verify your insurance coverage, and let you know estimates of any potential co-pays or out-of-pocket costs prior to admission.

Your eligibility and level of insurance coverage is an issue between you and your insurer, but we do our best to assist you in maximizing your benefits.

For a confidential and complimentary insurance check, click here.

DOES SOL RECOVERY CENTER ACCEPT MEDICAID OR MEDICARE?

No. Unfortunately we do not accept Medicaid or Medicare at this time. However, we can refer you to a provider that may be able to help.

WHERE IS SOL RECOVERY CENTER LOCATED?

SOL Recovery Center’s Arizona facility is conveniently located in Scottsdale, AZ, at:

8125 N. 86th Place
Scottsdale, AZ 85258

For directions to our facility, click here

WHAT TYPES OF TREATMENT DOES SOL RECOVERY CENTER OFFER?

SOL Recovery Center offers intensive outpatient programs, and non-intensive outpatient therapy programs, for adult men and women.

To find out more about the conditions we treat at SOL Recovery, click here.

HOW LONG IS TREATMENT WITH SOL RECOVERY CENTER?

Typically, SOL Recovery Center treatment programs last from 30-90 days.

The length of any client’s treatment program depends upon the client’s individual needs and clinical recommendations.

To find out more about treatment programs at SOL Recovery, click here.

WHAT IS SOL RECOVERY CENTER’S VISITATION POLICY?

There are no set visitation times at SOL Recovery Center. Visitation is arranged through a client’s primary therapist. Visitation is not permitted until at least one family session has taken place.

Information on family sessions is available from our staff.

WHAT IS SOL RECOVERY CENTER’S PHONE POLICY?

For patients who are participating in supported housing, there are no phone privileges during the first 10 days of treatment. Any important or emergent issues during this “blackout” period must be handled during the treatment day, through the client’s primary therapist or case manager.

Following the blackout period, patients are permitted phone passes, but only to call people approved by the client’s primary therapist.

Clients in SOL Recovery’s outpatient programs are not permitted to bring their phones into the facilities during treatment hours.

AM I ALLOWED TO SMOKE CIGARETTES AT SOL RECOVERY CENTER?

In accordance with Arizona law, there is no smoking inside any of SOL Recovery’s facilities.

Smoke breaks outside of the facilities are provided throughout the treatment day.