Frequently Asked Questions
Anyone who is considering treatment for substance abuse or addiction will have many questions. We have provided responses to the most common questions below. If you have any questions that you do not see answered here, please call us at 866-239-1700, or contact us here.
Our admissions coordinators are available to assist you 24 hours a day.
Admission to SOL Recovery Center’s treatment programs is easy to arrange. Just call our admission team at 866-239-1700. Our intake coordinators can assist you with any questions you may have, including insurance verification and payment questions.
A required pre-admission screening takes place over the phone. The screening usually takes 10-20 minutes. Pre-admission screening helps to identify any issues that could delay your admission or your treatment. (For example, medical records may need to be submitted prior to admission.)
In the absence of any special circumstances, SOL Recovery can usually arrange same-day admission in one of our programs.
SOL Recovery Center works with most major insurance companies. When you call us at 866-239-1700, we will verify your insurance coverage, and let you know estimates of any potential co-pays or out-of-pocket costs prior to admission.
Your eligibility and level of insurance coverage is an issue between you and your insurer, but we do our best to assist you in maximizing your benefits.
For a confidential and complimentary insurance check, click here.
No. Unfortunately we do not accept Medicaid or Medicare at this time. However, we can refer you to a provider that may be able to help.
To find out more about the conditions we treat at SOL Recovery, click here.
Typically, SOL Recovery Center treatment programs last from 30-90 days.
The length of any client’s treatment program depends upon the client’s individual needs and clinical recommendations.
To find out more about treatment programs at SOL Recovery, click here.
Information on family sessions is available from our staff.
Following the blackout period, patients are permitted phone passes, but only to call people approved by the client’s primary therapist.
Clients in SOL Recovery’s outpatient programs are not permitted to bring their phones into the facilities during treatment hours.
Smoke breaks outside of the facilities are provided throughout the treatment day.